Legal · Updated 20 October 2026

Terms of Service

Version: 20 October 2026. For new customers, this version applies when accepted. For existing customers, Section 18 determines when a change takes effect.

1. Who we are and how to contact us

1.1. Dynamik Studio is operated by DYNAMIK ORBITS, SAS, a French société par actions simplifiée, referred to below as Dynamik, we, us or our.

  • Company registration: RCS Paris 902 488 816; SIREN 902488816; SIRET 90248881600015.
  • Registered office: 15 rue des Halles, 75001 Paris, France.
  • Share capital: 9,000 EUR.
  • Email for contractual notices, complaints and support: support@dynamikorbits.com.
  • Publication director: Matthieu Richard, President and publication director.
  • Legal identification of the website host: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Public contact: info@hetzner.com; legal notice. Servers in Ashburn, USA.

1.2. The service is available at dynamik.studio. Our website is dynamikorbits.com. Operational hosting and personal-data processing are described in Section 10 and our Privacy Policy.

2. Scope, definitions and acceptance

2.1. These Terms govern our web application, its APIs, authenticated Model Context Protocol (MCP) access, the built-in AI agent and related services made available by us, together the Service. The Service supports the design and modelling of satellite constellations and ground networks and analyses such as visibility, coverage and path latency. Features depend on your plan and the capabilities actually made available to you.

2.2. You or Customer means the individual or organisation entering into the contract. A Business Customer acts for purposes relating to its trade, business, craft or profession. A Consumer is an individual acting outside those purposes. A Protected Non-professional is a person or organisation entitled to non-professional protections under applicable law, including the French Code de la consommation. Legal status depends on the facts and law, not merely the account label or whether access is free.

2.3. Customer Content means files, models, project configurations, prompts and other material you or your authorised users submit or create in the Service. Results means analyses, reports and other outputs produced for you. Third-party inputs incorporated in Customer Content or Results remain subject to their own rights.

2.4. These Terms form a contract when they have been made available to you and you accept them in the account-creation or acceptance process. You may save a copy. If you accept on behalf of an organisation, you must have authority to bind it. Simply visiting a public page does not enrol you in a paid service. Acceptance of these Terms is not consent to optional personal-data processing.

2.5. Mandatory law prevails. Consumer protections and protections for non-professionals apply wherever the law requires, even if another clause addresses business use. A separately agreed order or data-processing agreement governs its specific subject in the event of a conflict, without overriding mandatory rights. Existing separately agreed paid-service commitments are not cancelled by this version.

3. Accounts and authorised access

3.1. Account holders must be at least 18 and legally able to enter into the contract. Provide accurate registration information and keep the contact email current.

3.2. Keep credentials and access keys secure, use the available access controls, and promptly report suspected compromise to support@dynamikorbits.com. Give each person their own authorised access where supported. You are responsible for your own conduct and for use you authorise, to the extent provided by law. This clause does not make you liable for activity caused by our breach or for every unauthorised act merely because it occurred through your account.

3.3. Organisation administrators and collaborators may have access to projects within their permitted scope. You are responsible for choosing the people and agent clients you authorise. You must have the necessary authority before disclosing another person's or organisation's information.

4. Free Starter plan and launch AI credit

4.1. Starter is free, has no fixed trial end date and never automatically converts to a paid plan. It continues for an indefinite period, subject to these Terms and the change and termination procedures below. There is no minimum paid commitment. An indefinite free plan is not a promise to operate it forever.

4.2. Starter provides the features and usage limits identified for that plan when you join, as subsequently changed under Section 15. It includes access to the available modelling and analysis workflows and authenticated MCP access for your own compatible agent client. The availability of a feature in another plan does not include it in Starter.

4.3. The launch offer provides each eligible new person a one-time allowance of up to US$1 of eligible Dynamik-hosted agent usage, subject to availability within a shared US$25 launch pool. The pool is shared across users. A displayed individual allowance does not reserve that amount against the shared pool; some or all of it may become unavailable if other users exhaust the pool. It is not a guaranteed US$1 payment or a monthly allowance.

4.4. Credit is consumed by eligible hosted-agent usage as recorded in the Service. It does not refill, earn interest, transfer between people, or have cash or refund value. There is no separate calendar expiry at launch. Availability ends when the individual allowance is used, the shared pool is exhausted, the account ends, or the offer ends under Section 15. We may correct an erroneous usage record; you may ask support to review it.

4.5. Pool exhaustion or exhaustion of your allowance can stop hosted-agent requests. It does not authorise a charge, paid upgrade or cancellation of your remaining Starter access. No payment is due to us for an overrun that we have not expressly agreed with you in advance.

4.6. The allowance is limited to one per natural person, including where that person belongs to several organisations. Creating replacement or duplicate accounts, sharing identities, automating registrations, or coordinating accounts to obtain additional promotional credit or evade limits is prohibited. Legitimate separate users of the same organisation may each have their own account.

4.7. Your internet connection, equipment and services you obtain separately are your responsibility. Your own AI or MCP-client provider may charge you under its separate agreement. Any separately offered personal-key funding mode must be expressly selected by you and uses that provider's billing terms; it is not included in Starter credit.

5. Expanded access, Pro and paid arrangements

5.1. You may request Pro or expanded access through the Request expanded access form when available, or by emailing support@dynamikorbits.com. Access is reviewed and granted manually. A request, invitation, demonstration or previous grant does not create an entitlement, automatic approval, guaranteed response time or promise of future availability.

5.2. We may approve, decline or propose a different scope based on capacity, technical feasibility, security, source licensing and the proposed use. Any approved limits, duration, price and additional terms must be communicated before they apply. A free discretionary grant remains subject to the applicable notice and termination protections; it is not a permanent paid-plan entitlement.

5.3. A paid service requires a separate express agreement identifying the service, price, applicable taxes, duration, any renewal, cancellation and payment conditions. Consumer prices must include applicable taxes. These Terms do not themselves establish a recurring subscription, authorise automatic debits, or waive withdrawal or refund rights. Asking for expanded access does not place an order.

6. Permitted use and excluded operational uses

6.1. You may use the Service for lawful personal, educational, research and business modelling, analysis and decision support, within your access rights and applicable source licences.

6.2. Decision support only. Results depend on source currency, assumptions, models, numerical methods, sampling, configuration and user inputs. Geometric visibility is not a guarantee of a usable communications link. Modelled coverage or path latency is not a guarantee of actual network performance. Independently verify inputs, assumptions and Results using appropriate expertise before making engineering, commercial or other decisions.

6.3. No safety-critical, navigation or regulatory use. The Service is not designed, certified or supplied for operational navigation, spacecraft or vehicle control, collision avoidance, emergency response, life-support functions, or other safety-critical uses where an error or interruption could cause death, injury, environmental harm or significant physical damage. Do not use the Service or its Results for those purposes, as an operational safety system, or as authoritative regulatory, licensing, certification or compliance evidence. It does not replace qualified professional review, required approvals or independently validated operational systems. This restriction does not remove our responsibility for our own conduct under Section 13.

6.4. Do not submit classified information, controlled unclassified information, export-controlled technical data, or other material whose restrictions are incompatible with this public, US-hosted service and its service providers. Do not use the Service in breach of applicable export controls, sanctions or other law. Any suitability assessment for a different deployment requires a separate written agreement; an expanded-access request is not approval to upload restricted material.

6.5. Do not:

  • bypass authentication, permissions, plan limits, credit controls or security measures;
  • attack, disrupt or overload the Service, other users or connected services, or introduce malicious code;
  • upload unlawful material or infringe privacy, intellectual-property, database, confidentiality or other third-party rights;
  • extract or redistribute third-party material beyond the relevant licence, remove required credits, or circumvent supplier restrictions;
  • resell, sublicense or share access to the Service as a service of your own without our written permission;
  • reverse-engineer, decompile or disassemble protected software except where mandatory law permits this, including applicable interoperability rights;
  • engage in fraudulent registration, impersonation, spam or the credit abuse described in Section 4.6.

6.6. Authorised MCP use and automation are permitted. Reasonable rate, storage, compute and concurrency limits may protect shared capacity and security. Ordinary material reductions follow Section 15. Temporary protective measures and action against an individual breach follow Section 16. These restrictions do not prohibit legitimate use of your own Results or rights independently granted under an open licence.

7. AI agents and connected services

7.1. The built-in agent is an AI system, not a human engineer or adviser. It can produce incorrect, incomplete or invented information, and may call tools and change project state within the access granted to it. Review its outputs and actions. A confident answer, generated citation or suggested parameter is not validation or professional advice.

7.2. A connected MCP client may read data, run analyses or change projects within its authorised permissions. Check its scope before connecting it and use the available restrictions or revocation controls. Do not authorise actions you lack authority to perform. These Terms do not promise a separate human-confirmation step before every agent action.

7.3. Using the built-in agent sends the prompts, relevant project context, tool interactions and other content needed for the request to Anthropic's API. Connecting your own agent sends the authorised exchanges to that client and its provider. Their data handling is explained in our Privacy Policy and, for a provider you engage separately, that provider's own terms. Disconnecting a client prevents further authorised exchanges but does not recall copies already sent to it.

7.4. We remain responsible for our own contractual and statutory obligations. The fact that a feature uses an external supplier does not by itself excuse our non-performance. We do not undertake to operate an independent service you contract with yourself.

8. Intellectual property, Customer Content and Results

8.1. We and our licensors retain rights in the Service software, interfaces, documentation and branding. Subject to these Terms, you have a limited, non-exclusive right to access and use the Service during the contract. No ownership in our software or trademarks is transferred. We do not claim ownership of third-party or public-domain material merely because it is curated or displayed in the Service.

8.2. You retain the rights you hold in Customer Content. You must have the rights, permissions and lawful bases needed to submit it and to authorise its processing, including any disclosures to providers you invoke. We receive a non-exclusive licence only to host, copy, process, transmit and display it as necessary to provide and secure the Service, follow your authorised instructions and meet legal obligations. This includes involving the providers needed for those purposes. It is not permission to advertise with your private projects, publish them without authorisation or train models for other customers.

8.3. As between you and Dynamik, you may use, export and share your Results, subject to rights in their underlying material. We do not claim ownership of them merely because our tools produced them. This is not a guarantee that AI-generated material attracts copyright, is unique, or is free of third-party rights. Your use of your own content and Results may continue after your account ends, subject to the same underlying rights.

8.4. Only the rights needed for permitted retention, legal obligations and completion of authorised export or deletion survive the end of the content-processing licence. Confidentiality and privacy obligations continue to apply to retained material.

8.5. You may provide feedback voluntarily. To the extent you own the relevant rights, you give us a non-exclusive, worldwide, royalty-free right to reproduce, adapt and use that feedback to improve and operate the Service. This does not grant rights in unrelated Customer Content, waive personal-data rights, or override a confidentiality agreement. Do not include confidential third-party material in general feedback.

9. Third-party data, maps and public examples

9.1. Maps, imagery, orbital catalogues and other data may come from CARTO, Esri ArcGIS, Google, CelesTrak and other providers. Their copyright, database rights, attribution requirements and applicable source terms continue to apply. A Starter account, API key, visible download button or source credit does not grant unrestricted reuse rights.

9.2. Observe the licence and source notices identified for the material you use. Retain required author and source credits, licence links and modification notices in displays, screenshots, reports and exports. Exported source credits must remain with the material when you share it. Some sources restrict bulk extraction, offline storage, tile downloads, derived uses or redistribution. Where an additional end-user agreement is required, it must be made available before you use the relevant feature.

9.3. Use of Google Maps content, including Google 3D Tiles where offered, is subject to the applicable Google Maps/Google Earth Additional Terms and Google Privacy Policy. Other source-specific notices are available with the relevant source. These Terms do not expand a supplier's grant, impose additional restrictions on rights you independently hold under an open licence, or transfer to you responsibility for licences that Dynamik itself must obtain.

9.4. Public examples and showcase projects are illustrative. In particular, the IRIS² showcase is a model built from public information and modelling assumptions, not an official design, verified operational description or statement of endorsement by the European Union, ESA, IRIS² operators or other participants. Third-party names identify the subject of the example and remain their owners' property.

10. Privacy, processing and security

10.1. Our Privacy Policy explains personal-data processing. We do not sell Customer Content or use it to train models for other customers. Private projects are made available according to their organisation, collaboration and agent permissions, and to providers or personnel who need access to perform their functions. You should not publish or share content you intend to keep confidential.

10.2. Dynamik is controller for account administration and the other purposes for which it determines how and why personal data is processed. Where we process personal data solely on an organisational customer's instructions, our processor obligations must be covered by an applicable GDPR Article 28 agreement. Contact support@dynamikorbits.com to arrange this before submitting personal data requiring that agreement. These Terms and the Privacy Policy do not themselves assert that a separate DPA or transfer agreement has been concluded. A customer's responsibilities do not displace our own obligations.

10.3. The operational application is hosted on Hetzner infrastructure in Ashburn, United States. Authentication uses our self-hosted Logto at auth.dynamikorbits.com. The hosted AI uses Anthropic's API, service email uses Resend, and Cloudflare provides edge services and R2 storage for scheduled daily backups. Processing is not limited to the European Union. Provider-specific locations and transfer status are set out in the Privacy Policy; use of the Service is not a substitute for a lawful international-transfer mechanism.

10.4. We must apply security measures appropriate to the risks and our legal obligations. No service can guarantee absolute security, uninterrupted access or recovery from every loss. Keep independent copies of important information using lawful export methods. This recommendation does not waive our security, data-retrieval or liability obligations. Backup retention is not a customer archival service or an assurance of a particular recovery point.

11. Confidentiality

11.1. Each party must protect the other's non-public information that is identified as confidential or reasonably understood to be confidential, use it only for the contract, and disclose it only to authorised persons and necessary providers subject to appropriate confidentiality obligations. Private Customer Content is covered by this obligation.

11.2. This obligation does not cover information demonstrably public without breach, already lawfully known, independently developed without use of the confidential information, or lawfully received without a duty of confidence. Legally required disclosure is permitted; where lawful, give advance notice and limit disclosure to what is required.

11.3. Confidentiality continues for three years after termination, and for trade secrets for as long as they qualify for legal protection. For Customer Content retained by us or our providers, confidentiality continues for as long as any copy is retained, even if that period exceeds three years. Personal-data duties continue for as long as the relevant data is processed. An authorised disclosure to a provider under Section 7 is not a waiver of confidentiality generally.

12. Service standard and warranties

12.1. Starter is supplied as is and as available, without a voluntary service-level agreement, guaranteed support response time, guaranteed uptime or additional commercial warranty of fitness for a particular purpose. We do not promise that every source is accurate, complete or current, that every defect will be corrected, or that a particular engineering or business outcome will result.

12.2. These limitations describe the free service and do not negate its express description, our essential obligations, reasonable care required by law, or mandatory rights. They do not exclude legal guarantees of conformity or other consumer and non-professional remedies. Section 14 explains these rights. Any separate express warranty applies according to its terms.

12.3. We may perform maintenance and will give reasonable advance notice of planned material disruption where practicable. We remain bound by applicable continuity, security-update and conformity obligations. Third-party outages and cyberattacks are not automatically force majeure.

13. Liability and business indemnity

13.1. Mandatory exclusions from every limitation. Nothing in these Terms excludes or limits liability for fraud, deliberate misconduct, gross negligence (faute lourde), death or personal injury, or any liability or remedy that applicable law does not permit us to limit. No clause restricts a data subject's rights to compensation under the GDPR, including Article 82, or the powers of a regulator. No limitation may deprive an essential contractual obligation of its substance or operate as a prohibited unfair term.

13.2. Consumers and Protected Non-professionals. The contractual damages cap, indirect-loss exclusion and indemnity in Sections 13.3 to 13.6 do not apply to you. Your rights to compensation and other remedies are determined by applicable law. Nothing here makes you indemnify Dynamik for claims by other people.

13.3. Business cap for free use. Subject to Section 13.1, for a Business Customer's claims arising from free Starter use or another free access grant governed by these Terms, our total liability for events occurring in any twelve-month period beginning on the date your free-service contract starts or an anniversary of that date is limited to EUR 1,000. Related events arising from the same cause are allocated to the period in which the first occurred. This applies across contractual and other legal grounds to the extent lawful; multiple claims do not multiply the applicable cap. It is not a zero-liability clause. A paid service's separately agreed liability terms govern that service, and this free-use cap does not reduce accrued rights under another agreement.

13.4. Indirect business losses. Subject to Section 13.1, we are not liable to a Business Customer for losses that are indirect under applicable French law. Loss of revenue, profit, opportunity, data or business continuity is excluded under this clause only to the extent the particular loss is legally indirect. Labelling a loss does not make it indirect. Recoverable direct losses remain subject to Section 13.3 where it applies.

13.5. Content and data-use indemnity, businesses only. A Business Customer must indemnify us against damages finally awarded to a third party, amounts in a settlement it approves, and reasonable documented external defence costs, to the extent a third-party claim results from that customer's breach of Sections 8.2 or 9 through unlawful or infringing content it supplies, or its unauthorised use or redistribution of third-party data. The indemnity does not cover a claim to the extent caused by our breach, fault, unauthorised alteration of content, or failure to obtain rights for material we supply. It does not transfer regulatory fines or non-transferable statutory responsibilities. It is not a general indemnity for using the Service.

13.6. We must notify the Business Customer promptly, take reasonable steps to limit loss and provide reasonable cooperation at its expense. Cooperation expenses must be reasonable, documented and attributable to the covered claim. Delay reduces the indemnity to the extent it prejudices the defence. The customer may manage the defence through competent counsel, subject to legitimate conflicts of interest. We must give it a reasonable opportunity to assume the defence before incurring material external costs. Costs incurred without that opportunity or its approval are recoverable only where reasonably necessary for urgent protection or a legitimate conflict of interest. Neither party may admit liability for, bind, or impose a non-monetary obligation on the other in a settlement without that party's prior written consent, which must not be unreasonably withheld. There is no double recovery. The cap on our liability does not cap this narrowly defined customer indemnity; its enforceability remains subject to mandatory law.

14. Consumer guarantees and withdrawal

14.1. Free access does not itself remove consumer rights. Where the French rules on digital content and digital services apply, including where a customer provides an advantage other than a monetary price, you retain the mandatory legal guarantee of conformity and related remedies. They also apply to non-professionals where the Code de la consommation so provides. Contact support@dynamikorbits.com to exercise them.

14.2. Consumer guarantee notice for continuous supply. The following English notice describes the French statutory protections for a continuously supplied digital service when those rules apply. Starter's supply period is the duration of the contract until it lawfully ends.

You are entitled to the legal guarantee of conformity if a defect arises during the entire contractual period of continuous supply, from the start of supply until the contract lawfully ends. During that period, you need establish only the existence of the defect, not when it arose. The guarantee includes all updates necessary to maintain conformity throughout that supply period.

You are entitled to have the service brought into conformity without undue delay after your request, without charge and without significant inconvenience.

You may obtain a price reduction while retaining the service, or end the contract with a full refund in exchange for ceasing to use the service, if: (a) we refuse to bring it into conformity; (b) correction is unjustifiably delayed; (c) correction cannot be provided without cost to you; (d) correction causes significant inconvenience; or (e) the defect persists despite an unsuccessful correction attempt.

You may also obtain a price reduction or terminate immediately if the defect is sufficiently serious, without first requesting correction. For a minor defect, termination remains available where the contract does not require payment of a price. Time when the service is unavailable for correction suspends the remaining guarantee period until conforming supply resumes.

These rights arise under Articles L224-25-1 to L224-25-31 of the Code de la consommation. A professional who obstructs the guarantee in bad faith may incur a civil fine of up to EUR 300,000, which can be increased to 10% of average annual turnover under Article L242-18-1.

Where applicable, you also benefit from the hidden-defect guarantee under Articles 1641 to 1649 of the Code civil, exercisable within two years after discovering the defect. It permits a price reduction if you retain the service, or a full refund if you give it up. For free Starter, a monetary refund or price reduction concerns only money actually paid; promotional credit has no cash value. This does not restrict termination, compensation or other remedies available by law.

14.3. Consumers may withdraw from their Starter contract without giving a reason or paying a fee within fourteen days after its conclusion. Send an unequivocal statement before the period expires to support@dynamikorbits.com or to our registered office. You may use the optional form in Section 21. Any longer statutory period remains available. Starting to use free Starter does not waive this right, and no usage charge becomes due on withdrawal. Separately, all Starter customers may end their account at any time under Section 16.1.

The statutory withdrawal right and the means to exercise it will be stated in the terms of any paid plan, at the time it is offered.

14.4. These Terms do not shorten statutory claim periods, reverse a legal burden of proof, require you to waive remedies, or make cancellation the exclusive remedy for our breach. Statutory rights to obtain your content after withdrawal or termination are preserved under Section 17.

15. Changing, suspending or ending the free offer

15.1. We may add or alter features and limits, or end Starter or the launch credit offer, for valid reasons such as changes in law, security needs, technical evolution, supplier or source availability, costs, capacity, or the commercial viability of operating a free service. We will act in good faith and proportionately. This does not permit a retroactive charge or automatic paid conversion.

15.2. For an ordinary material reduction of existing Starter features or limits, removal of still-available launch credit, or general discontinuation, we will give affected users at least thirty days' advance notice by email or another durable medium. The notice will identify the reason, change, effective date, and available cancellation and data-retrieval options. A longer notice period will be given where mandatory law requires it, including for an established business relationship. Expected exhaustion under Section 4 is not an extension of the stated allowance.

15.3. For Consumers and Protected Non-professionals, changes beyond what is needed to maintain conformity are made only where legally permitted, for the valid reasons in Section 15.1, without an additional charge, and with clear advance information on a durable medium. Where a change negatively affects access or use beyond a minor degree, you may refuse it and terminate without charge within thirty days from the later of receiving the notice or the change taking effect. This specific right does not apply if we let you retain the unchanged conforming service without additional charge. Any more favourable statutory right remains available. We will obtain express agreement where the law requires it instead of treating continued use as agreement.

15.4. Immediate proportionate restrictions may be necessary to comply with a binding legal requirement or address an urgent security, fraud or abuse risk. We will explain the reason and expected consequences as soon as lawfully practicable. Cost changes, convenience or a normal product decision are not emergencies. This clause does not override mandatory notice, conformity or remedy requirements.

15.5. A service change follows this section; changes to the legal Terms also follow Section 18. If the free offer ends, Section 17 governs data retrieval. Any termination follows Section 16 rather than silently removing account rights.

16. Account suspension, termination and review

16.1. You may end Starter at any time, without a cancellation charge, by contacting support@dynamikorbits.com. We will confirm receipt and the effective date and effects on a durable medium. Revoking an agent alone does not close your account. Ending access and exercising a personal-data erasure right are distinct, although you may request both together.

16.2. We may end an indefinite free-service contract for convenience on at least thirty days' written notice, or longer where mandatory law requires. This may be used to discontinue an uneconomic free offer, but must not be used unlawfully or in bad faith. You retain your immediate cancellation right and the retrieval rights in Section 17.

16.3. Either party may terminate for a material breach after written notice describing the breach and allowing fifteen days to remedy it. The notice must state that termination may follow if the breach is not remedied. Mandatory rights to terminate for sufficiently serious non-performance, and urgent action under Section 16.4, remain available.

16.4. We may temporarily limit or suspend the affected content, function or account where reasonably necessary to investigate credible abuse, prevent harm, secure the Service or comply with law. Immediate termination without a cure period is reserved for fraud, unlawful conduct, urgent serious risk or a sufficiently serious irremediable breach where the law permits it. We will prefer a narrower measure where effective, reassess continuing restrictions, and restore access when the justification ends. A mere suspicion does not automatically justify permanent termination.

16.5. We will give the affected customer a reasoned notice, describing the measure, material basis, duration where known, and review route, before acting where practicable or promptly afterwards, unless disclosure is legally prohibited or must be delayed to avoid a specific security or investigative risk. You may request human review and supply relevant information at support@dynamikorbits.com. Applicable statutory statements of reasons, complaint mechanisms and judicial remedies remain available.

16.6. You may report suspected illegal content or rights infringement to support@dynamikorbits.com. Identify the content or precise location, explain the legal concern, provide supporting information and, where required by law, your name, email and good-faith statement that the information is accurate and complete. We will assess sufficiently specific reports diligently and impartially and communicate our decision where required. A report does not automatically establish illegality. Any Digital Services Act obligations that apply to a hosting feature remain applicable; these Terms do not claim an automatic hosting-liability exemption for our own content or conduct.

17. Data retrieval, closure and continuing obligations

17.1. While your account is active, use the available export features for your content and permitted Results. Contact support for content you are entitled to retrieve but cannot obtain through those features. Retrieval does not grant new rights to third-party material or access to another person's confidential information. Mandatory access, portability and switching rights are not restricted by the feature list.

17.2. Ordinary Service access ends on termination. Unless you request earlier lawful erasure, or a legal requirement prevents retention or disclosure, you retain a thirty-day period after termination to request and retrieve a copy of content you are entitled to receive. Retrieval may be provided through available exports or a secure support-assisted process; it does not include new computations or continued full use. We will identify any lawful restriction and use a safe alternative where possible. A security suspension does not by itself extinguish statutory retrieval rights. This does not promise recovery of material already lost, without affecting responsibility for that loss.

17.3. Where the EU Data Act applies, you may request switching to another provider or your own infrastructure at support@dynamikorbits.com. We will provide the assistance, interfaces, information and exports required by that law. Any notice period to initiate switching will not exceed two months; the transition must be completed without undue delay and normally within thirty calendar days, subject only to extensions permitted by law. At least thirty calendar days for retrieval follows the end of that transition. Mandatory continuity and security duties during the transition remain applicable. Exportable data includes your input and output data and relevant metadata to the extent defined by that law; provider-protected material is excluded only as the law permits. Starter carries no switching or egress charge. Any longer mandatory retrieval period takes precedence over Section 17.2.

17.4. Account closure, deletion of a visible project, expiry of export access and erasure of all stored copies are not the same event. Retention, backups and personal-data rights are explained in the Privacy Policy. No fixed backup-erasure period is represented as implemented by these Terms. Remaining copies may be kept only on a valid legal basis for the necessary period; technical difficulty is not permission for indefinite retention. Existing more favourable contractual retrieval commitments remain effective until lawfully changed.

17.5. Ending the contract does not erase accrued claims or independently agreed charges. Ownership, applicable content licences, confidentiality, lawful retention, liability and dispute provisions survive only to the extent their nature requires. No future Starter charge arises merely because the account ends.

18. Changes to these Terms

18.1. We may propose changes for changes in law, security, service scope, suppliers or operating arrangements. Material changes for existing customers require at least thirty days' notice by email or another durable medium, identifying the change, reason and proposed effective date. We will provide the revised text in a form you can retain. A shorter period may apply only to the extent required by a binding legal obligation or another mandatory rule permits it; we will explain that basis.

18.2. New burdens, charges or changes requiring agreement do not become binding merely because you continue using the Service. We will obtain the agreement required by law. Until a change validly takes effect, the earlier agreement governs. You may reject a proposed change and close Starter without charge, with Section 17 applying. If we cannot continue on the earlier terms, we may end the indefinite free service using the applicable termination notice rather than treating your silence as acceptance.

18.3. No revision retrospectively limits an accrued claim or withdraws an existing right. Publication of this version on 20 October 2026 does not, by itself, make adverse changes binding on existing users that day. Corrections to a privacy notice disclose actual processing; they do not retroactively authorise processing or replace required consent.

19. Governing law, complaints, mediation and courts

19.1. French law governs these Terms. A Consumer nevertheless retains the mandatory protections of the law of their habitual residence where applicable conflict-of-law rules so require, including Article 6 of the Rome I Regulation. Nothing here restricts mandatory rights available to a Protected Non-professional.

19.2. Send complaints to support@dynamikorbits.com. We encourage good-faith resolution, but contacting us, negotiating for a fixed period or attempting mediation is not a compulsory condition to court proceedings, urgent relief, regulator complaints or preservation of a limitation period.

19.3. Consumers have access, free of charge to them, to the applicable consumer-mediation procedure following an unsuccessful written complaint, subject to statutory admissibility conditions. Designated consumer mediator: Designation in progress; details will be published here.. Mediation is voluntary for the consumer and does not remove access to a court. A general government directory is not a designation of a mediator for Dynamik.

19.4. BUSINESS COURT CLAUSE: ONLY WHERE BOTH PARTIES CONTRACT AS TRADERS (COMMERÇANTS) AND THE LAW PERMITS THIS AGREEMENT, THE COURTS WITH SUBJECT-MATTER JURISDICTION IN PARIS, FRANCE, HAVE EXCLUSIVE TERRITORIAL JURISDICTION OVER DISPUTES UNDER THESE TERMS.

19.5. Section 19.4 does not bind Consumers, Protected Non-professionals or customers for whom mandatory jurisdiction rules prevent it. They may use the courts available under applicable law, including a Consumer's competent home courts and the choices in Article R631-3 of the Code de la consommation. A business or organisation is not assumed to be a trader merely because it has an account. Applicable EU consumer-jurisdiction protections remain intact.

20. General provisions

20.1. Force majeure has the meaning and effects given by Article 1218 of the French Code civil. The affected party must notify the other promptly and take appropriate steps to limit the effects. An outage, cyberattack or supplier failure qualifies only if the legal conditions are met. Statutory termination and restitution rights remain available; a prolonged temporary event may also be ended by either party on written notice after sixty days.

20.2. If a term is invalid, it is treated as unwritten to the extent the law requires. The remaining contract continues where legally possible. An unfair consumer term is not automatically rewritten to preserve its effect in our favour.

20.3. Neither party may transfer the contract except as permitted by law or with the necessary consent. We may propose a transfer in a merger or business sale, but it must not reduce mandatory guarantees or customer rights and any legally required notice or consent must be respected.

20.4. These Terms and any validly agreed specific terms state the parties' agreement. They do not exclude liability for fraud, binding pre-contractual information or statements that the law makes part of the contract. The Privacy Policy is information about processing, not a general consent or waiver. Failure to enforce a provision once does not waive it for the future.

20.5. We send individual notices to your account email or another durable medium permitted by law. Keep that address current. A changeable webpage alone does not replace a required individual durable notice. Your notices to us may be sent to support@dynamikorbits.com.

21. Optional consumer withdrawal form

Complete and send this only if you wish to withdraw. Any equally clear statement is sufficient.

To: Dynamik Orbits SAS, support@dynamikorbits.com, 15 rue des Halles, 75001 Paris, France.

I/We give notice that I/we withdraw from my/our contract for the provision of Dynamik Studio Starter.

  • Contract concluded on:
  • Consumer name(s):
  • Consumer address:
  • Account email:
  • Date:
  • Signature, only if sent on paper:

Delete wording that does not apply. You need not use this form to exercise the separate right to end Starter at any time.